Visitor Services Assistant - (OPS Part-time 28 Hours week)

Division of Historical Resources
Mission San Luis
OPS Staff Assistant
(Visitor Services Assistant)
Position #45945340

Mission San Luis, a 50-acre living history museum located in Tallahassee, Florida, is seeking a part-time Visitor Services Assistant to staff the El Mercado gift shop located in the Visitor Center. The Visitor Services Assistant must be able to provide excellent customer service to guests.

Work hours: Up to 28 hrs/week
Schedule: Must be available to work a flexible schedule, including weekends, based on the normal hours of operation for the Museum, which are Tuesday-Sunday, 10:00 a.m. to 4:00 p.m., and occasionally special events during evening hours up until 9:00 pm.
Pay: $ 13.50/hr

Duties:
• Collect admission fees and check membership list as visitors enter
• Provide excellent customer service to all visitors to the museum
• Staff the Visitor Welcome desk / El Mercado gift shop
• Check in tour groups, collect their fees, and orient them to museum
• Conduct opening and closing procedures for Visitor Center and El Mercado gift shop
• Complete sales transactions for El Mercado gift shop
• Assist gift shop manager with El Mercado gift shop merchandise deliveries, pricing, inventory, adding merchandise to the point of sale system, and inventory
• Assist gift shop manager with scheduling educational tours; generating invoices, sending welcome letters and emails, and organizing documentation related to tour fee invoices and payments and scheduling
• Maintain daily visitor statistics and other requested reports
• Enforce museum policies (such as no food or drink in the exhibits)
• Other office and administrative duties as directed by supervisor
Minimum qualifications:
• High school diploma
• Familiarity with desktop computer applications
• Ability to work a flexible schedule, including weekends, and some evenings
Preferred qualifications:
• Experience working in a retail store
• Experience working or volunteering in a museum or museum store
Knowledge, Skills, and Abilities
• Knowledge of Microsoft Office products
• Ability to learn and follow Department of State and Mission San Luis policies and procedures
• Ability to communicate effectively
• Ability to work effectively in a team environment
• Ability to lift, carry, and/or push items up to 30 pounds
• Ability to bend, stoop, squat, reach, stretch and/or twist

Please submit a resume detailing any work experience and qualifications for the position and a copy of your high school diploma to
Lisa Barton at lisa.barton@dos.myflorida.com

CRIMINAL BACKGROUND CHECKS: A Level 2 criminal background check is a condition of employment. If selected for this position, you must provide your fingerprints. We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.

IMPORTANT NOTICES:

We are committed to enhancing our workforce through the employment of Veterans, individuals with disabilities and to seek qualified candidates from diverse cultures and backgrounds, abilities, skills, and talents to join our inclusive workforce.

Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: https://www.sss.gov

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.