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Disaster Response Network for Homeowners and Renters

Posted by Fannie Mae ; Posted on 
Disaster Response Network for Homeowners and Renters


Mortgage Relief for Homeowners
If you are experiencing a hardship such as job loss, income reduction, or sickness due to COVID-19 and you are no longer able to make your mortgage payment, your mortgage servicer is available to help with mortgage relief options, including:

Payment relief through a forbearance plan offers a reduction or suspension of your mortgage payments for up to 12 months, offered in increments of up to six months
Late fee relief during your forbearance plan period
Repayment options following your forbearance. You are not required to repay missed payments all at once, but you have that option. You can also set up a repayment plan to catch up gradually or a loan modification to help keep payments affordable.

Fannie Mae’s Disaster Response Network™ offers free help with the broader financial challenges caused by COVID-19. Its HUD-approved housing counselors can create a personalized action plan, offer financial coaching and budgeting, and support your ongoing success for up to 18 months. Whether you’re struggling to pay your rent or your mortgage, call today—you’re not alone.

If you’re a homeowner, access our Disaster Response Network, through our Loan Lookup Tool. If it confirms you have a Fannie Mae-owned loan, you can contact the number on the screen or request an appointment online.

If you’re a renter in an apartment or other multifamily housing with 5 or more units, use our Renters Resource Finder to see if you have access to our Disaster Response Network or other helpful resources for working with your landlord to address your financial situation.


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