COVID-19 Reopening Guidance

The principles and considerations outlined in the following publication were compiled from attractions operators around the world in consultation with an epidemiologist. They are designed to provide approaches for you to consider as you reopen your attraction in the wake of the COVID-19 pandemic. Not all of these considerations will apply to your operation or facility type; however, the information outlined is intended to help you develop or review the plan that will work best for your attraction. The considerations are aimed to focus on medical science and operational expertise rather than general perceptions. You may need to adjust your approach from what is outlined here to address cultural concerns or government guidance, or you may need to take additional measures based solely on what is needed to gain consumer confidence in your market.

These principles are designed for opening once government officials remove “stay-athome” orders, allow non-essential businesses to reopen, and say it is safe for citizens to move around their community. As a result, these guidelines are based on the knowledge that some carriers of COVID-19 show no symptoms. With that in mind, it is important to encourage frequent and effective handwashing, advise employees and guests wear masks/ face coverings, enact an effective sanitation program (using chemicals effective against the coronavirus) for high-touch surfaces, and establish programs and capacities that allow for appropriate levels of social distancing.